Lincolnshire Trust ‘goes live’ with electronic patient records

Servelec has announced that Lincolnshire Partnership NHS Foundation Trust (LPFT), a provider of mental health and learning disability services, has ‘gone live’ with the Rio Electronic Patient Record. Over 2,000 LPFT mental health and community practitioners – from doctors and psychiatric nurses to pharmacists and social workers – can now securely and safely access the demographics, referrals, and community and inpatient records of their 202,080 patient base. Rio information will be accessible by workers on site or operating remotely

LPFT worked with Servelec to design and configure the best digital solution to replace its previous Silverlink Mental Health EPR system. Servelec responded to LPFT’s requirements based on its overall digital strategy by providing a system that:

  • Provides a user-friendly interface for staff that was intuitive and would lead to less time away from the patient.
  • Has the capability to work offline due to the rurality of the county.
  • Can quickly and easily link to the data archive of data not formally migrated into the Rio system.
  • Supports patient consent models to ensure safety and security of patient data.
  • Is a true enabler of supporting care, ‘which is user-friendly for all, and particularly the operational teams’.
  • Supports the mandatory, statutory, and local reporting requirements, and one that complies with Mental Health Act legislation, information governance, and information security.

The LPFT configuration team, with support from Servelec, designed the Rio configuration. Servelec provided data migration tools to support the LPFT data analysts to extract core data from the Silverlink Mental Health EPR system. The project to deliver a live system was completed in just six months by the joint team of Servelec consultants and LPFT’s project team. Sarah Connery, LPFT’s director of Finance and Information, said: “We have worked closely with Servelec, staff, commissioners, and patient representatives, to build a specification that best meets our needs. We now feel we have developed an easy-to-use, and intuitive but robust clinical system that can enable our staff to work as effectively and efficiently as possible to care for our patients.” 

Neil Laycock, MD of Servelec’s healthcare business, comments: “Long-term care is at the centre of Rio’s design principles, and we’ve designed it to be completely patient-centric for LPFT. The team wanted it to be available on multiple devices, which are all essential, given the locations and job roles of users and patients.”